How can you
'The Potential Client' make an Informed Decision when 'TRUTH'
is hard to come by?
It is our contention
that this company derives it's sales largely through blatant
untruths and misleading information found throughout their web
site. The product in question the Jumbo Jumper is distributed
by Brett Herbst.
Read No Further if Honesty
This company started
in the business as an agent of Jumping Pillows LLC. so their
knowledge of installation and installation experience is sound.
What is not sound is their marketing integrity as their web site
is full of untruths and misleading statements. This seems to
be 'par for the course' for anyone wanting to compete with the
market leaders (Kangaroo Jumper). Intriguing is the fact that
the business is owned and staffed by Christian Mormons
which seems to be at odds with the level of untruths? Must only
be a Sunday thing!
During the course of his distributorship
with us it was proclaimed by Mr. Herbst (who has an intricate
knowledge of the Agri-tourism industry) that a portion of the
market did require a better quality material than the standard
material and that all businesses in that category would be referred
to us to access the 'Premium' material. All inquiries to us that
only needed standard material would be referred to Brett Herbst.
During the three years when this was in effect we referred dozens
and dozens of clients to Brett Herbst but Brett Herbst referred
none to us. It seems that profit for this Company was a bigger
priority than doing the best for those clients who would have
been better served with the better material. Integrity?
Doing the best for the
Farmer was supposed to be the achillies heal for the Distributorship
and when use of eachothers installers (because of location) could
lower installation costs to the Farmer then that's what we would
do. During the years when Brett Herbst was our Distributor (located
in Utah) we were never called upon to install even when one particular
installation was only two miles from our home base in Sevierville
Tennessee? The Farmers
Today they offer three different quality
to their web site), the only thing
wrong with this is that they don't! In talking about their 'Premium'
material they are referring to the same 'Premium' material that
is used in the manufacture of the 'Kangaroo Jumper' however my
manufacturer will not deal with Brett Herbst so they cannot supply
it but it looks good that they offer it! the other option is
the Anti-Slip/Fire Retardant material. Sorry to inform everybody
that this material does not exist! So there is actually one standard
short life material available from this Company. When they were
a distributor of the Kangaroo Jumper they had genuine product
choice now they have no choice and that's the truth of the matter.
So the fact of the matter is; that it
does not matter what you want or need, you are going to get the
one material that is available. Apparently, the 20% of the Agri-tourism
market that absolutely need the better quality material (according
to Brett Herbst three years ago) don't need it anymore? Consistency?
On their website they
boast about their extensive Jumbo Jumper client list. The fact
is that this list is overwhelmingly the Kangaroo Jumper/Jumping
Pillow client list which they installed as my distributor. Once
the clients and product was established they simply decided to
go it alone and discard the agreement they had with Jumping Pillows
LLC. Sour Grapes? No - but I do get offended with grossly missleading
information and dishonesty. Why
can't anybody tell the truth anymore?
Web site blurb: Safety is always first as we have added
new safety features to help ensure an amazing experience for
your jumping guests. We stand behind our product 100% with the
best warranties in the business
They offer a 3-5-year pro-rated warranty
which is offered as the best in the industry (I assume the 5
year pro-rated warranty refers to the Premium Material that they
can't supply), last time I checked a 5 year unconditional warranty
(Kangaroo Jumper) is better than that? The new safety features
talked about refers to additional signs that you can buy. Honesty?
FACTS: Generally the canvas used in
the manufacture of the Jumbo Jumper is quite useful to a large
portion of the Agri-tourism industry where the business (and
therefore UV exposure) is limited to 6-12 weeks of the year.
For those with larger operations and those who are open for business
for longer periods, this material will let you down earlier than
you might like! This product is totally unsuitable for the Campground
I stand behind anything
you read on this entire web site as being absolute truth and
anyone who can point out anything misleading will be thanked
for doing so and adjustments will be made immediately. You might
not like what is said here or the way it is said but I simply
don't know another way to tell the truth. This Jumbo Jumper operation
is knowingly acting unconscionably and I would have no issue
with them if they simply told the truth so that Potential Buyers
can make an Informed Decision. Right now they are being believed
because they are (like you) in the industry.
Owner - 865 387 8707